How can we help?

OlaHop brings your favorite radio stations and the songs you discover into one place.

A station will not play

Try another station to check your connection. If only one station fails, its stream may be offline, restricted in your region, or using an unsupported format. Try again later or add an updated stream URL.

A song name or spectrum is missing

Some stations do not send song information. You can request song identification or enable automatic identification. Recognition may not match speech, adverts, or music outside Shazam’s catalog. Spectrum and identification depend on access to decoded audio and may not work with every stream.

My library is not syncing

Check that your devices use the same Apple account with iCloud Drive enabled and an internet connection. Your station library syncs; listening history and sound preferences stay on each device.

Widgets do not show my stations

Open OlaHop once and save your stations, then add or edit the widget. iOS controls widget refresh timing and may require unlocking before a playback action.

Contact

Email office@olahop.app. Messages are forwarded to the developer; replies may come from a Yahoo address.

Please include your iPhone model, iOS version, app version, station name, and a short description of what happened. Include a screenshot if it helps. Do not send passwords or private stream URLs.

For information about your data, read our privacy policy.